Returns Pricing
How many orders do you process per month?
(up to)
Software (1 Portal)
Software (3 Portals)
Software (10 Portals)
Software (>10 Portals)
- Software (1 Portal)
- Software (1 Portal)
- Software (3 Portals)
- Software (10 Portals)
Standard Benefits
£300
From, per month
- Branded Customer Returns PortalFree & Paid Return OptionsPaperless Shop Drop-off SupportUnified “Real Time” DashboardWarehousing Integration
Standard Benefits
£350
per month
- Branded Customer Returns PortalFree & Paid Return OptionsPaperless Shop Drop-off SupportUnified “Real Time” DashboardWarehousing Integration
Standard Benefits
450
per month
- Branded Customer Returns PortalFree & Paid Return OptionsPaperless Shop Drop-off SupportUnified “Real Time” DashboardWarehousing Integration
Standard Benefits
POA
per month
- Branded Customer Returns PortalFree & Paid Return OptionsPaperless Shop Drop-off SupportUnified “Real Time” DashboardWarehousing Integration
Enterprise Benefits
POA
From, per month
- Everything from StandardDedicated InfrastructureChoice of AWS, Google Cloud and AzureDedicated Account Manager24/7, 365 Emergency Support
Enterprise Benefits
POA
From, per month
- Everything from StandardDedicated InfrastructureChoice of AWS, Google Cloud and AzureDedicated Account Manager24/7, 365 Emergency Support
Enterprise Benefits
POA
From, per month
- Everything from StandardDedicated InfrastructureChoice of AWS, Google Cloud and AzureDedicated Account Manager24/7, 365 Emergency Support
Enterprise Benefits
POA
From, per month
- Everything from StandardDedicated InfrastructureChoice of AWS, Google Cloud and AzureDedicated Account Manager24/7, 365 Emergency Support
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Features
- Courier integrations The shipping providers you connect with – Royal Mail, dpd, DHL, EvriCourier integrations The shipping providers you connect with – Royal Mail, dpd, DHL, Evri
- Returns Dashboard Visualise all your returns in a single, intuitive dashboardReturns Dashboard Visualise all your returns in a single, intuitive dashboard
- Free Returns Option Offer your customers the option to return their orders for freeFree Returns Option Offer your customers the option to return their orders for free
- Label Size Size and type of your label – S17, S19, 4×4, 6×4 & 8×4Label Size Size and type of your label – S17, S19, 4×4, 6×4 & 8×4
- Returns Label The label your customers print for their returned parcelReturns Label The label your customers print for their returned parcel
- Royal Mail QR Code After requesting a return, customers are given the option to get a QR code to print their return label in shop, instead of at homeRoyal Mail QR Code After requesting a return, customers are given the option to get a QR code to print their return label in shop, instead of at home
- Printerless Returns Give your customers the option to print their return label in shop via a QR code, instead of printing it at homePrinterless Returns Give your customers the option to print their return label in shop via a QR code, instead of printing it at home
- Find Nearest Drop-off Location Provide your costumers with information on the closest location where they print and/or drop-off their return parcelFind Nearest Drop-off Location Provide your costumers with information on the closest location where they print and/or drop-off their return parcel
- Process Resellables If a returned product is in a good enough condition to be resold, you can process it back into your warehouse and count it as stockProcess Resellables If a returned product is in a good enough condition to be resold, you can process it back into your warehouse and count it as stock
- Update Stock Stock levels are automatically updated both on your system and sales channels whenever a returned product is marked as ‘Resellable’ and processed back into your warehouseUpdate Stock Stock levels are automatically updated both on your system and sales channels whenever a returned product is marked as ‘Resellable’ and processed back into your warehouse
- Exchange Product Tracking The tracking of the product you sent to your customer as compensation for the one they returned or wanted to returnExchange Product Tracking The tracking of the product you sent to your customer as compensation for the one they returned or wanted to return
- Custom Tracking Information Customise your tracking page and notifications to ensure they work for your brandCustom Tracking Information Customise your tracking page and notifications to ensure they work for your brand
- Reasons for Return A list of possible reasons why your customer wants to return a product. Having this will help you gain a better understanding of return trends, and adjust accordingly.Reasons for Return A list of possible reasons why your customer wants to return a product. Having this will help you gain a better understanding of return trends, and adjust accordingly.
- Issue Refunds Issue back your customer’s money for an order they returned or were unhappy withIssue Refunds Issue back your customer’s money for an order they returned or were unhappy with
- Refund History The summary of all the refunds you issued to your customersRefund History The summary of all the refunds you issued to your customers
Standard
- Courier integrations The shipping providers you connect with – Royal Mail, dpd, DHL, Evri
- Returns Dashboard Visualise all your returns in a single, intuitive dashboard
- Free Returns Option Offer your customers the option to return their orders for free
- Label Size Size and type of your label – S17, S19, 4×4, 6×4 & 8×4
- Returns Label The label your customers print for their returned parcel
- Royal Mail QR Code After requesting a return, customers are given the option to get a QR code to print their return label in shop, instead of at home
- Printerless Returns Give your customers the option to print their return label in shop via a QR code, instead of printing it at home
- Find Nearest Drop-off Location Provide your costumers with information on the closest location where they print and/or drop-off their return parcel
- Process Resellables If a returned product is in a good enough condition to be resold, you can process it back into your warehouse and count it as stock
- Update Stock Stock levels are automatically updated both on your system and sales channels whenever a returned product is marked as ‘Resellable’ and processed back into your warehouse
- Exchange Product Tracking The tracking of the product you sent to your customer as compensation for the one they returned or wanted to return
- Custom Tracking Information Customise your tracking page and notifications to ensure they work for your brand
- Reasons for Return A list of possible reasons why your customer wants to return a product. Having this will help you gain a better understanding of return trends, and adjust accordingly.
- Issue Refunds Issue back your customer’s money for an order they returned or were unhappy with
- Refund History The summary of all the refunds you issued to your customers
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