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Orders Pricing

How many orders do you process per month?
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100
750
2,500
6,000
10,000
>10,000
100
  • 100
  • 750
  • 2,500
  • 6,000
  • 10,000
Fully Self Service
Orders
FREE
From, per month
  • Order Management
    Unlimited Intergrations
    Bulk Despatch in Seconds
    Shipping Rules
Fully Self Service
Orders
£24
From, per month
  • Order Management
    Unlimited Intergrations
    Bulk Despatch in Seconds
    Shipping Rules
Fully Self Service
Orders
£49
From, per month
  • Order Management
    Unlimited Intergrations
    Bulk Despatch in Seconds
    Shipping Rules
Fully Self Service
Orders
£99
From, per month
  • Order Management
    Unlimited Intergrations
    Bulk Despatch in Seconds
    Shipping Rules
Fully Self Service
Orders
POA
From, per month
  • Order Management
    Unlimited Intergrations
    Bulk Despatch in Seconds
    Shipping Rules
Orders
POA
From, per month
  • Order Management
    Unlimited Intergrations
    Bulk Despatch in Seconds
    Shipping Rules
Fully Self Service
Orders Plus
FREE
From, per month
  • Everything from Orders
    Multi Channel Stock Control
    Order Shipment Tracking
    Post Purchase Notifications
    Email & Phone Customer Support
Fully Self Service
Orders
£99
From, per month
  • Everything from Orders
    Multi Channel Stock Control
    Order Shipment Tracking
    Post Purchase Notifications
    Email & Phone Customer Support
Fully Self Service
Orders
£149
From, per month
  • Everything from Orders
    Multi Channel Stock Control
    Order Shipment Tracking
    Post Purchase Notifications
    Email & Phone Customer Support
Fully Self Service
Orders
£199
From, per month
  • Everything from Orders
    Multi Channel Stock Control
    Order Shipment Tracking
    Post Purchase Notifications
    Email & Phone Customer Support
Fully Self Service
Orders
POA
From, per month
  • Everything from Orders
    Multi Channel Stock Control
    Order Shipment Tracking
    Post Purchase Notifications
    Email & Phone Customer Support
Orders
POA
From, per month
  • Everything from Orders
    Multi Channel Stock Control
    Order Shipment Tracking
    Post Purchase Notifications
    Email & Phone Customer Support
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Plans that scale with your business.

No contracts, no tie-downs.  Tailor your package to your business.

Features
  • Maximum Orders Maximum amount of orders you can process at a time via our system
    Maximum Orders Maximum amount of orders you can process at a time via our system
  • Maximum Products Maximum amount of inventory items you can process at a time via our system
    Maximum Products Maximum amount of inventory items you can process at a time via our system
  • Maximum Users Maximum number of user accounts you can set up and maintain at a time via our system
    Maximum Users Maximum number of user accounts you can set up and maintain at a time via our system
  • Maximum Contacts Maximum number of customer profiles you can set up and maintain at a time via our system
    Maximum Contacts Maximum number of customer profiles you can set up and maintain at a time via our system
  • Maximum Revenue Maximum amount of money you can generate from your sales
    Maximum Revenue Maximum amount of money you can generate from your sales
  • Maximum Integrations Maximum number of courier and sales channel integrations your current plan allows
    Maximum Integrations Maximum number of courier and sales channel integrations your current plan allows
  • Email Support Information, advice and support you can get from a member of our staff via email
    Email Support Information, advice and support you can get from a member of our staff via email
  • Phone Support Information, advice and support you can get from a member of our staff via a phone call
    Phone Support Information, advice and support you can get from a member of our staff via a phone call
  • Self Service Approach where users can access resources to find solutions on their own, instead of relying on assistance from a service rep.
    Self Service Approach where users can access resources to find solutions on their own, instead of relying on assistance from a service rep.
  • Assisted Setup When our team helps customers set up their business in our software (onboarding, tutorials, etc.)
    Assisted Setup When our team helps customers set up their business in our software (onboarding, tutorials, etc.)
  • Phone Support hours Time during which our service representatives are available to answer customers’ phone support requests
    Phone Support hours Time during which our service representatives are available to answer customers’ phone support requests
  • GDPR Compliant Our system abides by EU law on data protection and privacy – safer handling and storing of personal information
    GDPR Compliant Our system abides by EU law on data protection and privacy – safer handling and storing of personal information
  • IOSS Compliant Complies with VAT ecommerce obligations on distanced sales and imported goods
    IOSS Compliant Complies with VAT ecommerce obligations on distanced sales and imported goods
  • Brexit Compliant Complies with UK law after Brexit, Brexit legislation and regulations
    Brexit Compliant Complies with UK law after Brexit, Brexit legislation and regulations
  • Paperless Trade Compliant Complies with digitalization of trade-related data and documents for all cross-border trade transactions
    Paperless Trade Compliant Complies with digitalization of trade-related data and documents for all cross-border trade transactions
  • Multichannel Order Management Managing and handling orders across multiple sales channels and marketplaces
    Multichannel Order Management Managing and handling orders across multiple sales channels and marketplaces
  • Inventory Management Managing and handling orders across multiple sales channels and marketplaces
    Inventory Management Managing and handling orders across multiple sales channels and marketplaces
  • Multichannel Stock Management Stock levels automatically update on the system and across channels when a new order is placed
    Multichannel Stock Management Stock levels automatically update on the system and across channels when a new order is placed
  • Multichannel Order Search Search orders from all your integrated channels via our systems
    Multichannel Order Search Search orders from all your integrated channels via our systems
  • Multichannel Order Filters Filter orders from your multiple integrated channels by status, product, assigned courier, weight
    Multichannel Order Filters Filter orders from your multiple integrated channels by status, product, assigned courier, weight
  • Saved Order Filters Create filter presets that you can use to instantly find similar orders in the future
    Saved Order Filters Create filter presets that you can use to instantly find similar orders in the future
  • Order Tags Create and give tags to orders to find them more easily.
    Order Tags Create and give tags to orders to find them more easily.
  • Quick Shipment Send one time orders with ease via our Quick Shipment terminal.
    Quick Shipment Send one time orders with ease via our Quick Shipment terminal.
  • Address Finder (PAF) Simply enter a postcode and select the address and our address finder will automatically fill out the rest of the address for you.
    Address Finder (PAF) Simply enter a postcode and select the address and our address finder will automatically fill out the rest of the address for you.
  • Telephone Orders Orders placed via a phone call
    Telephone Orders Orders placed via a phone call
  • Manual Orders Orders created manually via our system
    Manual Orders Orders created manually via our system
  • Automatic Channel Order Import Orders from your integrated channels are automatically downloaded into our system
    Automatic Channel Order Import Orders from your integrated channels are automatically downloaded into our system
  • Automatic Channel Order Update Fulfilment information such as the courier and tracking number are sent to your sales channels automatically. No more manually inputting informaton into your sales channels.
    Automatic Channel Order Update Fulfilment information such as the courier and tracking number are sent to your sales channels automatically. No more manually inputting informaton into your sales channels.
  • CSV Order Import/Export You can import and export your orders to and from our system via an CSV file
    CSV Order Import/Export You can import and export your orders to and from our system via an CSV file
  • Order Import Rollback Reversing the import/bringing your system back to a pre-import state
    Order Import Rollback Reversing the import/bringing your system back to a pre-import state
  • CSV Inventory Import/Export You can import and export your inventory products to and from our system via an CSV file
    CSV Inventory Import/Export You can import and export your inventory products to and from our system via an CSV file
  • CSV Stock Import/Export You can import and export your stock levels to and from our system via an CSV file
    CSV Stock Import/Export You can import and export your stock levels to and from our system via an CSV file
  • CSV Import Mapping Linking the column information in your CSV file to the respective fields in our system to avoid import errors and mistakes
    CSV Import Mapping Linking the column information in your CSV file to the respective fields in our system to avoid import errors and mistakes
  • Order Insights & Reports Relevant information on your sales performance based on the orders processed via our system. This can be via a dashboard or a downloadable report.
    Order Insights & Reports Relevant information on your sales performance based on the orders processed via our system. This can be via a dashboard or a downloadable report.
  • Merge Orders Combining multiple customer orders (usually orders from the same customer, or orders from different customers who made similar purchases) to process and ship them and the same time.
    Merge Orders Combining multiple customer orders (usually orders from the same customer, or orders from different customers who made similar purchases) to process and ship them and the same time.
  • Shipment Manifesting & EOD Some carriers might require an End Of the Day (EOD) form or a manifest, which is essentially a summary of all the shipped orders for the day. You can generate this document via our system, but only if your integrated couriers require it.
    Shipment Manifesting & EOD Some carriers might require an End Of the Day (EOD) form or a manifest, which is essentially a summary of all the shipped orders for the day. You can generate this document via our system, but only if your integrated couriers require it.
  • Shipment Reports Access reports for insights on your shipments’ dates, status, and more.
    Shipment Reports Access reports for insights on your shipments’ dates, status, and more.
  • Shipment Tracking Automatically see your order tracking updates inside your Orders account.
    Shipment Tracking Automatically see your order tracking updates inside your Orders account.
  • Branded Despatch Emails Send a despatch notification to your customers via email as soon as your parcel leaves the warehouse. You can customise these notifications via our system using our email presets and template editor.
    Branded Despatch Emails Send a despatch notification to your customers via email as soon as your parcel leaves the warehouse. You can customise these notifications via our system using our email presets and template editor.
  • Branded Picking Lists Generate and print a list of the all items to be picked from your warehouse to fulfill an order/a group of orders. You can customise these via our system by adding your company name and logo.
    Branded Picking Lists Generate and print a list of the all items to be picked from your warehouse to fulfill an order/a group of orders. You can customise these via our system by adding your company name and logo.
  • Branded Invoices Generate and print a a list of goods sent or services provided, and the sum to be paid for those. You can customise your invoices via our system by adding your company name and logo.
    Branded Invoices Generate and print a a list of goods sent or services provided, and the sum to be paid for those. You can customise your invoices via our system by adding your company name and logo.
  • Branded Returns Portal Provide a dedicated portal for your customers to request a return. You can customise this portal to match your brand image and tone of voice.
    Branded Returns Portal Provide a dedicated portal for your customers to request a return. You can customise this portal to match your brand image and tone of voice.
  • Silent Printing When you click ‘Print’ and the printer starts running without the option window and printer setting window showing up first. Ideal for printing labels and packing slips in bulk.
    Silent Printing When you click ‘Print’ and the printer starts running without the option window and printer setting window showing up first. Ideal for printing labels and packing slips in bulk.
  • S19 Integrated Labels Integrated labels are used when printing an invoice with a peelable part that contains the shipping label. S19 refers to the sizing and style of the document.
    S19 Integrated Labels Integrated labels are used when printing an invoice with a peelable part that contains the shipping label. S19 refers to the sizing and style of the document.
  • 8×4 Thermal Labels 8×4 labels printed using a thermal printer, which uses heat rather than ink to print.
    8×4 Thermal Labels 8×4 labels printed using a thermal printer, which uses heat rather than ink to print.
  • 6×4 Thermal Labels 6×4 labels printed using a thermal printer, which uses heat rather than ink to print.
    6×4 Thermal Labels 6×4 labels printed using a thermal printer, which uses heat rather than ink to print.
  • 4×4 Thermal Labels 4×4 labels printed using a thermal printer, which uses heat rather than ink to print.
    4×4 Thermal Labels 4×4 labels printed using a thermal printer, which uses heat rather than ink to print.
  • Pick, Pack & Despatch Workflow The process of fulfilling orders, by picking the rights products from your warehouse, packing them, and having them sent to your customers via a shipping provider
    Pick, Pack & Despatch Workflow The process of fulfilling orders, by picking the rights products from your warehouse, packing them, and having them sent to your customers via a shipping provider
  • 60 Second Order Packing Packing an order, printing the label, and sticking it in the box, in 60 seconds or less
    60 Second Order Packing Packing an order, printing the label, and sticking it in the box, in 60 seconds or less
  • Order Packing Terminal Where you pack your orders after they are picked
    Order Packing Terminal Where you pack your orders after they are picked
  • Batch Order Processing Select multiple orders to be fulfilled at once. This allows you to pick for multiple orders in a single job, and print their respective shipping labels and packing slips in bulk.
    Batch Order Processing Select multiple orders to be fulfilled at once. This allows you to pick for multiple orders in a single job, and print their respective shipping labels and packing slips in bulk.
  • Batch Processing Limit The maximum number of orders you can fulfil at once
    Batch Processing Limit The maximum number of orders you can fulfil at once
  • Batch History & Rollback The summary of all your batches (groups of orders you processed in bulk). Here you can access batch information, manage orders within that batch individually, or delete/cancel the entire batch.
    Batch History & Rollback The summary of all your batches (groups of orders you processed in bulk). Here you can access batch information, manage orders within that batch individually, or delete/cancel the entire batch.
  • Barcode Scanning (Basic) Scan order and inventory barcodes to quicly find and process inventory and orders.
    Barcode Scanning (Basic) Scan order and inventory barcodes to quicly find and process inventory and orders.
  • Smart Shipping Rules Set rules to automatically assign a courier to a specific order, based on weight, dimensions, country of destination, product, etc.
    Smart Shipping Rules Set rules to automatically assign a courier to a specific order, based on weight, dimensions, country of destination, product, etc.
  • Automatic Courier Selection Have a courier be automatically selected for specific orders, depending on your predefined criteria for weight, dimensions, country of destination, product, etc.
    Automatic Courier Selection Have a courier be automatically selected for specific orders, depending on your predefined criteria for weight, dimensions, country of destination, product, etc.
  • Manual Courier Selection Manually assign a courier to deliver a specific order
    Manual Courier Selection Manually assign a courier to deliver a specific order
  • Autofill Shipping Weights & Dimensions When processing an order, the weight and dimension fields will self-populate/be automatically filled, based on the information available on the system.
    Autofill Shipping Weights & Dimensions When processing an order, the weight and dimension fields will self-populate/be automatically filled, based on the information available on the system.
  • Autofill Customs Information When processing an order, the customs information field will self-populate/be automatically filled, based on the information available on the system.
    Autofill Customs Information When processing an order, the customs information field will self-populate/be automatically filled, based on the information available on the system.
  • Automatic CN22/CN23 Creation Customs declarations are automatically created for international shipping.
    Automatic CN22/CN23 Creation Customs declarations are automatically created for international shipping.
  • Automatic Commercial Invoice Creation When processing an order, a commercial invoice will be generated, based on the information available on the system.
    Automatic Commercial Invoice Creation When processing an order, a commercial invoice will be generated, based on the information available on the system.
  • Automated Customs Submision The system automatically generates and sends a customs declaration for any goods sent abroad.
    Automated Customs Submision The system automatically generates and sends a customs declaration for any goods sent abroad.
  • Multi Label Shipments Shipments that contain multiple labels.
    Multi Label Shipments Shipments that contain multiple labels.
  • Multi Box Shipments Shipments that contain multiple boxes/packages.
    Multi Box Shipments Shipments that contain multiple boxes/packages.
  • Daily Shipment Insights Get daily updates on the status of your shipments.
    Daily Shipment Insights Get daily updates on the status of your shipments.
  • Saved Packaging Templates Create templates for each of your packages with their unique weight and dimensions. You can use these templates when creating an order, and the weight and dimensions fields will self-populate upon selection.
    Saved Packaging Templates Create templates for each of your packages with their unique weight and dimensions. You can use these templates when creating an order, and the weight and dimensions fields will self-populate upon selection.
  • Automatic Return Labels Customers can generate a label for an order they wish to return, with no intervention from the seller.
    Automatic Return Labels Customers can generate a label for an order they wish to return, with no intervention from the seller.
  • Inventory Images Pictures of your products that help you differentiate them from other items in your inventory.
    Inventory Images Pictures of your products that help you differentiate them from other items in your inventory.
  • Inventory Weights & Dimensions The weight and dimensions of the products in your inventory.
    Inventory Weights & Dimensions The weight and dimensions of the products in your inventory.
  • Inventory Customs Information The customs information of the products in your inventory.
    Inventory Customs Information The customs information of the products in your inventory.
  • Inventory Locations The warehouse location(s) of the products in your inventory
    Inventory Locations The warehouse location(s) of the products in your inventory
  • Inventory eCommerce Linking Link products in your inventory to a specific ecommerce platform
    Inventory eCommerce Linking Link products in your inventory to a specific ecommerce platform
  • Inventory Marketplace Linking Link products in your inventory to a specific sales channel or marketplace
    Inventory Marketplace Linking Link products in your inventory to a specific sales channel or marketplace
  • Inventory Stock Ledger A document or computer record that tracks inventory transactions
    Inventory Stock Ledger A document or computer record that tracks inventory transactions
  • Inventory Stock Value The value of all the items on your inventory, calculated by multiplying the number of items on hand with the unit price of the items.
    Inventory Stock Value The value of all the items on your inventory, calculated by multiplying the number of items on hand with the unit price of the items.
  • Inventory Stock Warnings Warnings sent by our system when a product reaches its maximum or minimum stock levels.
    Inventory Stock Warnings Warnings sent by our system when a product reaches its maximum or minimum stock levels.
  • Customer Directory A list of all your customers, with their personal details and other relevant information
    Customer Directory A list of all your customers, with their personal details and other relevant information
  • Customer LTV Customer Lifetime Value, a prediction of the total worth a customer will have for a business over the whole period of their relationship
    Customer LTV Customer Lifetime Value, a prediction of the total worth a customer will have for a business over the whole period of their relationship
  • Customer Order History A summary/list of all the orders placed by your customers
    Customer Order History A summary/list of all the orders placed by your customers
  • Courier Intergrations Royal Mail, Evri, DPD, DHL, and more.
    Courier Intergrations Royal Mail, Evri, DPD, DHL, and more.
  • eCommerce Intergrations Shopify, Magento, EKM, BigCommerce, Etc
    eCommerce Intergrations Shopify, Magento, EKM, BigCommerce, Etc
  • Marketplace Intergrations Amazon, eBay, TikTok, Etc
    Marketplace Intergrations Amazon, eBay, TikTok, Etc
  • POS Intergrations Shopify POS, Vend POS
    POS Intergrations Shopify POS, Vend POS
  • Bring Your Own Courier Connect your own courier accounts, giving you full contorl over your courier relationships.
    Bring Your Own Courier Connect your own courier accounts, giving you full contorl over your courier relationships.
  • Courier Drop-Off Services Support for courier drop off services.
    Courier Drop-Off Services Support for courier drop off services.
  • Courier Collection Services Support for courier collection services.
    Courier Collection Services Support for courier collection services.
  • Courier Return Services Support for courier return services including labelless services.
    Courier Return Services Support for courier return services including labelless services.
  • Discounted Label Rates Access to discounted rates on 6×4 thermal labels.
    Discounted Label Rates Access to discounted rates on 6×4 thermal labels.
  • API Access Permission necessary for two software to communicate with each other via a request and response system.
    API Access Permission necessary for two software to communicate with each other via a request and response system.
Orders
  • Maximum Orders Maximum amount of orders you can process at a time via our system
    10,000
  • Maximum Products Maximum amount of inventory items you can process at a time via our system
    1,000
  • Maximum Users Maximum number of user accounts you can set up and maintain at a time via our system
    5
  • Maximum Contacts Maximum number of customer profiles you can set up and maintain at a time via our system
    Unlimited
  • Maximum Revenue Maximum amount of money you can generate from your sales
    Unlimited
  • Maximum Integrations Maximum number of courier and sales channel integrations your current plan allows
    Unlimited
  • Email Support Information, advice and support you can get from a member of our staff via email
    Yes
  • Phone Support Information, advice and support you can get from a member of our staff via a phone call
    No
  • Self Service Approach where users can access resources to find solutions on their own, instead of relying on assistance from a service rep.
    Yes
  • Assisted Setup When our team helps customers set up their business in our software (onboarding, tutorials, etc.)
    No
  • Phone Support hours Time during which our service representatives are available to answer customers’ phone support requests
    N/A
  • GDPR Compliant Our system abides by EU law on data protection and privacy – safer handling and storing of personal information
    Yes
  • IOSS Compliant Complies with VAT ecommerce obligations on distanced sales and imported goods
    Yes
  • Brexit Compliant Complies with UK law after Brexit, Brexit legislation and regulations
    Yes
  • Paperless Trade Compliant Complies with digitalization of trade-related data and documents for all cross-border trade transactions
    Yes
  • Multichannel Order Management Managing and handling orders across multiple sales channels and marketplaces
    Yes
  • Inventory Management Managing and handling orders across multiple sales channels and marketplaces
    Yes
  • Multichannel Stock Management Stock levels automatically update on the system and across channels when a new order is placed
    No
  • Multichannel Order Search Search orders from all your integrated channels via our systems
    Yes
  • Multichannel Order Filters Filter orders from your multiple integrated channels by status, product, assigned courier, weight
    Yes
  • Saved Order Filters Create filter presets that you can use to instantly find similar orders in the future
    Yes
  • Order Tags Create and give tags to orders to find them more easily.
    Yes
  • Quick Shipment Send one time orders with ease via our Quick Shipment terminal.
    Yes
  • Address Finder (PAF) Simply enter a postcode and select the address and our address finder will automatically fill out the rest of the address for you.
    20 Credits Included
  • Telephone Orders Orders placed via a phone call
    Yes
  • Manual Orders Orders created manually via our system
    Yes
  • Automatic Channel Order Import Orders from your integrated channels are automatically downloaded into our system
    Yes
  • Automatic Channel Order Update Fulfilment information such as the courier and tracking number are sent to your sales channels automatically. No more manually inputting informaton into your sales channels.
    Yes
  • CSV Order Import/Export You can import and export your orders to and from our system via an CSV file
    Yes
  • Order Import Rollback Reversing the import/bringing your system back to a pre-import state
    Yes
  • CSV Inventory Import/Export You can import and export your inventory products to and from our system via an CSV file
    Yes
  • CSV Stock Import/Export You can import and export your stock levels to and from our system via an CSV file
    Yes
  • CSV Import Mapping Linking the column information in your CSV file to the respective fields in our system to avoid import errors and mistakes
    Yes
  • Order Insights & Reports Relevant information on your sales performance based on the orders processed via our system. This can be via a dashboard or a downloadable report.
    Yes
  • Merge Orders Combining multiple customer orders (usually orders from the same customer, or orders from different customers who made similar purchases) to process and ship them and the same time.
    Yes
  • Shipment Manifesting & EOD Some carriers might require an End Of the Day (EOD) form or a manifest, which is essentially a summary of all the shipped orders for the day. You can generate this document via our system, but only if your integrated couriers require it.
    Yes
  • Shipment Reports Access reports for insights on your shipments’ dates, status, and more.
    Yes
  • Shipment Tracking Automatically see your order tracking updates inside your Orders account.
    Yes
  • Branded Despatch Emails Send a despatch notification to your customers via email as soon as your parcel leaves the warehouse. You can customise these notifications via our system using our email presets and template editor.
    Yes
  • Branded Picking Lists Generate and print a list of the all items to be picked from your warehouse to fulfill an order/a group of orders. You can customise these via our system by adding your company name and logo.
    Yes
  • Branded Invoices Generate and print a a list of goods sent or services provided, and the sum to be paid for those. You can customise your invoices via our system by adding your company name and logo.
    Yes
  • Branded Returns Portal Provide a dedicated portal for your customers to request a return. You can customise this portal to match your brand image and tone of voice.
    No
  • Silent Printing When you click ‘Print’ and the printer starts running without the option window and printer setting window showing up first. Ideal for printing labels and packing slips in bulk.
    Yes
  • S19 Integrated Labels Integrated labels are used when printing an invoice with a peelable part that contains the shipping label. S19 refers to the sizing and style of the document.
    Yes
  • 8×4 Thermal Labels 8×4 labels printed using a thermal printer, which uses heat rather than ink to print.
    Yes
  • 6×4 Thermal Labels 6×4 labels printed using a thermal printer, which uses heat rather than ink to print.
    Yes
  • 4×4 Thermal Labels 4×4 labels printed using a thermal printer, which uses heat rather than ink to print.
    Yes
  • Pick, Pack & Despatch Workflow The process of fulfilling orders, by picking the rights products from your warehouse, packing them, and having them sent to your customers via a shipping provider
    Yes
  • 60 Second Order Packing Packing an order, printing the label, and sticking it in the box, in 60 seconds or less
    Yes
  • Order Packing Terminal Where you pack your orders after they are picked
    Yes
  • Batch Order Processing Select multiple orders to be fulfilled at once. This allows you to pick for multiple orders in a single job, and print their respective shipping labels and packing slips in bulk.
    50
  • Batch Processing Limit The maximum number of orders you can fulfil at once
    Yes
  • Batch History & Rollback The summary of all your batches (groups of orders you processed in bulk). Here you can access batch information, manage orders within that batch individually, or delete/cancel the entire batch.
    Yes
  • Barcode Scanning (Basic) Scan order and inventory barcodes to quicly find and process inventory and orders.
    Yes
  • Smart Shipping Rules Set rules to automatically assign a courier to a specific order, based on weight, dimensions, country of destination, product, etc.
    Yes
  • Automatic Courier Selection Have a courier be automatically selected for specific orders, depending on your predefined criteria for weight, dimensions, country of destination, product, etc.
    Yes
  • Manual Courier Selection Manually assign a courier to deliver a specific order
    Yes
  • Autofill Shipping Weights & Dimensions When processing an order, the weight and dimension fields will self-populate/be automatically filled, based on the information available on the system.
    Yes
  • Autofill Customs Information When processing an order, the customs information field will self-populate/be automatically filled, based on the information available on the system.
    Yes
  • Automatic CN22/CN23 Creation Customs declarations are automatically created for international shipping.
    Yes
  • Automatic Commercial Invoice Creation When processing an order, a commercial invoice will be generated, based on the information available on the system.
    Yes
  • Automated Customs Submision The system automatically generates and sends a customs declaration for any goods sent abroad.
    Yes
  • Multi Label Shipments Shipments that contain multiple labels.
    Yes
  • Multi Box Shipments Shipments that contain multiple boxes/packages.
    Yes
  • Daily Shipment Insights Get daily updates on the status of your shipments.
    Yes
  • Saved Packaging Templates Create templates for each of your packages with their unique weight and dimensions. You can use these templates when creating an order, and the weight and dimensions fields will self-populate upon selection.
    Yes
  • Automatic Return Labels Customers can generate a label for an order they wish to return, with no intervention from the seller.
    Yes
  • Inventory Images Pictures of your products that help you differentiate them from other items in your inventory.
    Yes
  • Inventory Weights & Dimensions The weight and dimensions of the products in your inventory.
    Yes
  • Inventory Customs Information The customs information of the products in your inventory.
    Yes
  • Inventory Locations The warehouse location(s) of the products in your inventory
    Yes
  • Inventory eCommerce Linking Link products in your inventory to a specific ecommerce platform
    No
  • Inventory Marketplace Linking Link products in your inventory to a specific sales channel or marketplace
    No
  • Inventory Stock Ledger A document or computer record that tracks inventory transactions
    No
  • Inventory Stock Value The value of all the items on your inventory, calculated by multiplying the number of items on hand with the unit price of the items.
    No
  • Inventory Stock Warnings Warnings sent by our system when a product reaches its maximum or minimum stock levels.
    No
  • Customer Directory A list of all your customers, with their personal details and other relevant information
    Yes
  • Customer LTV Customer Lifetime Value, a prediction of the total worth a customer will have for a business over the whole period of their relationship
    Yes
  • Customer Order History A summary/list of all the orders placed by your customers
    Yes
  • Courier Intergrations Royal Mail, Evri, DPD, DHL, and more.
    Yes
  • eCommerce Intergrations Shopify, Magento, EKM, BigCommerce, Etc
    Yes
  • Marketplace Intergrations Amazon, eBay, TikTok, Etc
    Yes
  • POS Intergrations Shopify POS, Vend POS
    No
  • Bring Your Own Courier Connect your own courier accounts, giving you full contorl over your courier relationships.
    Yes
  • Courier Drop-Off Services Support for courier drop off services.
    Yes
  • Courier Collection Services Support for courier collection services.
    Yes
  • Courier Return Services Support for courier return services including labelless services.
    Yes
  • Discounted Label Rates Access to discounted rates on 6×4 thermal labels.
    Yes
  • API Access Permission necessary for two software to communicate with each other via a request and response system.
    No
Orders Pro
  • Maximum Orders Maximum amount of orders you can process at a time via our system
    Unlimited
  • Maximum Products Maximum amount of inventory items you can process at a time via our system
    Unlimited
  • Maximum Users Maximum number of user accounts you can set up and maintain at a time via our system
    Unlimited
  • Maximum Contacts Maximum number of customer profiles you can set up and maintain at a time via our system
    Unlimited
  • Maximum Revenue Maximum amount of money you can generate from your sales
    Unlimited
  • Maximum Integrations Maximum number of courier and sales channel integrations your current plan allows
    Unlimited
  • Email Support Information, advice and support you can get from a member of our staff via email
    Yes
  • Phone Support Information, advice and support you can get from a member of our staff via a phone call
    Yes
  • Self Service Approach where users can access resources to find solutions on their own, instead of relying on assistance from a service rep.
    Yes
  • Assisted Setup When our team helps customers set up their business in our software (onboarding, tutorials, etc.)
    Yes
  • Phone Support hours Time during which our service representatives are available to answer customers’ phone support requests
    9am – 5pm
  • GDPR Compliant Our system abides by EU law on data protection and privacy – safer handling and storing of personal information
    Yes
  • IOSS Compliant Complies with VAT ecommerce obligations on distanced sales and imported goods
    Yes
  • Brexit Compliant Complies with UK law after Brexit, Brexit legislation and regulations
    Yes
  • Paperless Trade Compliant Complies with digitalization of trade-related data and documents for all cross-border trade transactions
    Yes
  • Multichannel Order Management Managing and handling orders across multiple sales channels and marketplaces
    Yes
  • Inventory Management Managing and handling orders across multiple sales channels and marketplaces
    Yes
  • Multichannel Stock Management Stock levels automatically update on the system and across channels when a new order is placed
    Yes
  • Multichannel Order Search Search orders from all your integrated channels via our systems
    Yes
  • Multichannel Order Filters Filter orders from your multiple integrated channels by status, product, assigned courier, weight
    Yes
  • Saved Order Filters Create filter presets that you can use to instantly find similar orders in the future
    Yes
  • Order Tags Create and give tags to orders to find them more easily.
    Yes
  • Quick Shipment Send one time orders with ease via our Quick Shipment terminal.
    Yes
  • Address Finder (PAF) Simply enter a postcode and select the address and our address finder will automatically fill out the rest of the address for you.
    20 Credits Included
  • Telephone Orders Orders placed via a phone call
    Yes
  • Manual Orders Orders created manually via our system
    Yes
  • Automatic Channel Order Import Orders from your integrated channels are automatically downloaded into our system
    Yes
  • Automatic Channel Order Update Fulfilment information such as the courier and tracking number are sent to your sales channels automatically. No more manually inputting informaton into your sales channels.
    Yes
  • CSV Order Import/Export You can import and export your orders to and from our system via an CSV file
    Yes
  • Order Import Rollback Reversing the import/bringing your system back to a pre-import state
    Yes
  • CSV Inventory Import/Export You can import and export your inventory products to and from our system via an CSV file
    Yes
  • CSV Stock Import/Export You can import and export your stock levels to and from our system via an CSV file
    Yes
  • CSV Import Mapping Linking the column information in your CSV file to the respective fields in our system to avoid import errors and mistakes
    Yes
  • Order Insights & Reports Relevant information on your sales performance based on the orders processed via our system. This can be via a dashboard or a downloadable report.
    Yes
  • Merge Orders Combining multiple customer orders (usually orders from the same customer, or orders from different customers who made similar purchases) to process and ship them and the same time.
    Yes
  • Shipment Manifesting & EOD Some carriers might require an End Of the Day (EOD) form or a manifest, which is essentially a summary of all the shipped orders for the day. You can generate this document via our system, but only if your integrated couriers require it.
    Yes
  • Shipment Reports Access reports for insights on your shipments’ dates, status, and more.
    Yes
  • Shipment Tracking Automatically see your order tracking updates inside your Orders account.
    Yes
  • Branded Despatch Emails Send a despatch notification to your customers via email as soon as your parcel leaves the warehouse. You can customise these notifications via our system using our email presets and template editor.
    Yes
  • Branded Picking Lists Generate and print a list of the all items to be picked from your warehouse to fulfill an order/a group of orders. You can customise these via our system by adding your company name and logo.
    Yes
  • Branded Invoices Generate and print a a list of goods sent or services provided, and the sum to be paid for those. You can customise your invoices via our system by adding your company name and logo.
    Yes
  • Branded Returns Portal Provide a dedicated portal for your customers to request a return. You can customise this portal to match your brand image and tone of voice.
    Yes
  • Silent Printing When you click ‘Print’ and the printer starts running without the option window and printer setting window showing up first. Ideal for printing labels and packing slips in bulk.
    Yes
  • S19 Integrated Labels Integrated labels are used when printing an invoice with a peelable part that contains the shipping label. S19 refers to the sizing and style of the document.
    Yes
  • 8×4 Thermal Labels 8×4 labels printed using a thermal printer, which uses heat rather than ink to print.
    Yes
  • 6×4 Thermal Labels 6×4 labels printed using a thermal printer, which uses heat rather than ink to print.
    Yes
  • 4×4 Thermal Labels 4×4 labels printed using a thermal printer, which uses heat rather than ink to print.
    Yes
  • Pick, Pack & Despatch Workflow The process of fulfilling orders, by picking the rights products from your warehouse, packing them, and having them sent to your customers via a shipping provider
    Yes
  • 60 Second Order Packing Packing an order, printing the label, and sticking it in the box, in 60 seconds or less
    Yes
  • Order Packing Terminal Where you pack your orders after they are picked
    Yes
  • Batch Order Processing Select multiple orders to be fulfilled at once. This allows you to pick for multiple orders in a single job, and print their respective shipping labels and packing slips in bulk.
    150
  • Batch Processing Limit The maximum number of orders you can fulfil at once
    Yes
  • Batch History & Rollback The summary of all your batches (groups of orders you processed in bulk). Here you can access batch information, manage orders within that batch individually, or delete/cancel the entire batch.
    Yes
  • Barcode Scanning (Basic) Scan order and inventory barcodes to quicly find and process inventory and orders.
    Yes
  • Smart Shipping Rules Set rules to automatically assign a courier to a specific order, based on weight, dimensions, country of destination, product, etc.
    Yes
  • Automatic Courier Selection Have a courier be automatically selected for specific orders, depending on your predefined criteria for weight, dimensions, country of destination, product, etc.
    Yes
  • Manual Courier Selection Manually assign a courier to deliver a specific order
    Yes
  • Autofill Shipping Weights & Dimensions When processing an order, the weight and dimension fields will self-populate/be automatically filled, based on the information available on the system.
    Yes
  • Autofill Customs Information When processing an order, the customs information field will self-populate/be automatically filled, based on the information available on the system.
    Yes
  • Automatic CN22/CN23 Creation Customs declarations are automatically created for international shipping.
    Yes
  • Automatic Commercial Invoice Creation When processing an order, a commercial invoice will be generated, based on the information available on the system.
    Yes
  • Automated Customs Submision The system automatically generates and sends a customs declaration for any goods sent abroad.
    Yes
  • Multi Label Shipments Shipments that contain multiple labels.
    Yes
  • Multi Box Shipments Shipments that contain multiple boxes/packages.
    Yes
  • Daily Shipment Insights Get daily updates on the status of your shipments.
    Yes
  • Saved Packaging Templates Create templates for each of your packages with their unique weight and dimensions. You can use these templates when creating an order, and the weight and dimensions fields will self-populate upon selection.
    Yes
  • Automatic Return Labels Customers can generate a label for an order they wish to return, with no intervention from the seller.
    Yes
  • Inventory Images Pictures of your products that help you differentiate them from other items in your inventory.
    Yes
  • Inventory Weights & Dimensions The weight and dimensions of the products in your inventory.
    Yes
  • Inventory Customs Information The customs information of the products in your inventory.
    Yes
  • Inventory Locations The warehouse location(s) of the products in your inventory
    Yes
  • Inventory eCommerce Linking Link products in your inventory to a specific ecommerce platform
    Yes
  • Inventory Marketplace Linking Link products in your inventory to a specific sales channel or marketplace
    Yes
  • Inventory Stock Ledger A document or computer record that tracks inventory transactions
    Yes
  • Inventory Stock Value The value of all the items on your inventory, calculated by multiplying the number of items on hand with the unit price of the items.
    Yes
  • Inventory Stock Warnings Warnings sent by our system when a product reaches its maximum or minimum stock levels.
    Yes
  • Customer Directory A list of all your customers, with their personal details and other relevant information
    Yes
  • Customer LTV Customer Lifetime Value, a prediction of the total worth a customer will have for a business over the whole period of their relationship
    Yes
  • Customer Order History A summary/list of all the orders placed by your customers
    Yes
  • Courier Intergrations Royal Mail, Evri, DPD, DHL, and more.
    Yes
  • eCommerce Intergrations Shopify, Magento, EKM, BigCommerce, Etc
    Yes
  • Marketplace Intergrations Amazon, eBay, TikTok, Etc
    Yes
  • POS Intergrations Shopify POS, Vend POS
    Yes
  • Bring Your Own Courier Connect your own courier accounts, giving you full contorl over your courier relationships.
    Yes
  • Courier Drop-Off Services Support for courier drop off services.
    Yes
  • Courier Collection Services Support for courier collection services.
    Yes
  • Courier Return Services Support for courier return services including labelless services.
    Yes
  • Discounted Label Rates Access to discounted rates on 6×4 thermal labels.
    Yes
  • API Access Permission necessary for two software to communicate with each other via a request and response system.
    Yes
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